All deposits made (regardless of rendered service) are considered to be a non-refundable deposit agreement between clients and Bon Beauté.

In the event that deposits are negotiated to be refunded, a $35 small business processing fee will be deducted from the total amount refunded

Refund Policy

At Bon Beauté, your satisfaction and trust mean everything to us. We are committed to delivering high-quality, professional results—and part of that includes honoring the natural healing process and ensuring open communication when concerns arise.

Please review the following refund policy carefully:

Healing Must Be Complete and Second Appointment Finalized Before Refunds Are Considered
Permanent makeup results are not immediate. Color, definition, and shape will continue to evolve throughout the healing process, which typically takes 4–6 weeks. Because of this, refund requests will not be considered until the healing stage is fully complete, all aftercare guidelines have been followed, and the standard second appointment has been completed to allow for any necessary refinements.

Touch-Up Appointments Are Part of the Process
The touch-up session (if applicable) is designed to perfect and adjust your results once healing is complete. Many perceived imperfections are easily addressed during this visit and do not warrant a refund.

Phone or In-Person Consultation Is Required Before Refund Approval
To ensure fairness and clarity, clients must be willing to speak in person or by phone before a refund can be processed. This conversation helps us fully understand your experience and explore any solutions together. Our goal is not just to correct, but to care.

No Refunds for Services Rendered Without Proper Evaluation
Because permanent makeup is a time- and product-intensive service, we do not offer refunds for completed services without proper follow-up and evaluation. Each concern will be reviewed on a case-by-case basis.

Allergic Reactions or Medical Complications
If an unexpected allergic reaction or medical concern occurs, documentation may be required, and we will handle the situation with compassion and professionalism.

Educational

All deposits for Bon Beauté training courses are non-refundable to secure your spot and ensure a quality experience. If you need to reschedule, please contact us at least 7 days before your course start date. We allow one reschedule, with your deposit applied to a future session.

It is the clients responsibility to thoroughly read and understand all artist categories, pre-procedure expectations, safety protocol and healing expectations before paying the non-refundable deposit. Bon Beauté reserves the right to cancel any appointments, including your day of appointment, if the clients proves to be ineligible or safely prepared for the service.

All reschedules and cancellations but be made 48 hours prior to your appointment to avoid an additional $50 booking deposit

In the event a client reschedules more than once, Bon Beauté reserves the right to cancel future pending appointments and keep all booking deposits.

No Shows may be subject to a $35 dollar small business fee and forfeit their deposits

Fees/Refund Policy

all fees are non-refundable (including if safety is in question day of ) and must be prepaid to reserve time block

Open Heart Policy

to better support artist discovery and insights, we gently request all models understand their role as a study canvas for artist and skill development and exploration.

All clients who book services with a “Growing Artist” understand the artist is still cultivating technique, art strategy and intention and may require more than two appointments

Additional services may require a small fee