FREQUENTLY ASKED QUESTIONS

Our consultation fees are put in place to offer clients our experience and expertise within a reasonable consultation time frame. We believe that our knowledge and guidance is appropriately priced in honor of your potential future investment and decision making.

Bon Beaute does not require a consultation for most appointments but is always encouraged if you are nervous, curious, unsure, or have previous work already done.

A portion of your consultation fee is transferable to total procedure cost when booked within an appropriate window of time

All deposits made—regardless of whether a service has been rendered —are considered a non-refundable agreement between clients and Bon Beauté.

This policy exists to respect the time and preparation that goes into each booking. When an appointment is reserved, time is blocked off exclusively for you. In many cases, work begins long before you arrive—from client consultations and custom mapping plans to setup and supply preparation. As a small, service-based business with limited availability, holding your spot means turning away others who may have wanted that time.

In the rare event that a deposit refund is negotiated, a $35 small business processing fee will be deducted from the total amount refunded to help cover administrative and merchant transaction costs already incurred.

We truly appreciate your understanding. This policy helps protect the care, intention, and quality experience you expect from Bon Beauté.

At Bon Beauté, we believe beauty is a process—not a product. Just like any art form, permanent makeup evolves over time. That’s why we approach every client journey with patience, professionalism, and transparency.

Healing is a necessary phase of the artistry.
Your brows are not finished the moment you leave the studio. Over the next 4–6 weeks, your skin will regenerate, color will soften, and subtle shifts will occur. What might seem imperfect at first is often part of the natural healing rhythm—and giving that process time honors the full potential of the result.

Your second appointment is where refinement happens.
Touch-ups aren’t a correction—they’re a continuation. This is where details are finessed and your final look is perfected. Many concerns clients express early on are resolved beautifully at this visit, which is why refund requests aren't considered until both appointments are completed.

Our process includes open, caring conversation.
If you’re still unhappy after healing and your touch-up, we ask for a phone or in-person conversation before any refund is discussed. This gives us a chance to understand your experience, explore solutions, and ensure we’re responding with both integrity and care. We’re here to support—not dismiss—what you’re feeling.

Permanent makeup is a commitment on both sides.
These services require time, skill, and materials whether or not the result meets initial expectations. Refunds won’t be offered without proper follow-up and evaluation, as each case deserves thoughtful review—not a rushed resolution.

And if your body responds in unexpected ways?
We understand that medical reactions can happen. In those rare cases, we’ll ask for documentation and approach the situation with compassion, professionalism, and a shared goal of your well-being.

Bon Beauté was built on the belief that beauty should feel both effortless and cared for—just like you. These policies exist not to create barriers, but to protect the artistry, trust, and thoughtful process we’re proud to offer.

We 100% understand the need for morale support, but our space is mindfully created to be calming and sanitary for our 1:1 artist/client ratio. We kindly request that you come by yourself to your appointment.

*We adore your children, but ask they do not accompany you to your appointment for their safety and for your leisure

Bon Beaute artists work within the dermal layer of the skin. This makes your retention long lasting, but will also fade over time. This is why most PMU work requires touch ups in order to color boost your results

Since every clients skin type, daily rituals and biology is uniquely different, it is impossible to guarantee exactly how fast or slow your fading will take place.

Microblading is a semi-permanent cosmetic tattooing technique used to enhance the appearance of eyebrows. It involves a small manual blade and handheld tool with fine needles to create hair-like strokes that mimic natural eyebrow hairs. This procedure is popular for its ability to shape, fill, and define brows, giving them a fuller and more defined look. The results typically last for one to three years, depending on factors such as skin type and lifestyle

When deciding between multiple permanent makeup options, there are two key factors to consider. Aesthetic and suitability for your individual skin type.

Here are some easy factors to consider which services fits your needs best:

Microblading is performed with a manual tool that creates individual hair movement. Bon Beaute focuses on organic and natural results. Ideal for normal to dry skin, and skin that has a more clear complexion.

Nano Brows are created with a machine that can achieve a softer more pixelated hair stroke effect, and can often achieve more realism in the over all look. This technique helps build up eyebrows with very little to no hair. Great for a majority of skin types including combo skin, oily, or mature.

Combo Brows are a beautiful blend of nano strokes, and soft pixelated shading that can enhance brows in a soft and natural way. Great for all skin types and often recommended primarily for excessive oily, damaged, or mature skin types.

* hair strokes in combo brows may not be recommended in some cases and can be moved into powder only work that is still soft and natural in completion.

Still not sure what to book? No worries. Your artist will be able to recommend the most suitable service for your needs at your consultation.

Bon Beaute always prioritizes comfort whenever we can. If necessary, we use multiple numbing agents, to maximize comfort and limit pain. Although most clients describe our procedures are fairly pain free, each person’s pain tolerance and experience does vary

*clients can often experience an increase in discomfort while on their cycle

Caffeine is a stimulate and can increase blood flow during your procedure. This often can lead to discomfort in your session and poor ink retention in your final results

Our Color Boost and Touch Up appointment fees are solely reserved for our established Bon Beauté clients. If you are new to our studio we ask that you book a classic appointment with 2 mandatory sessions, so that we can start our relationship with the same heart and intention of all who seek our skill and service.

Be sure that your previous brow work is 40-50% faded upon booking, no refunds will be given if your previous work is too dark

As true believers in the artist approach of reinvention, we are not against working on previous work. However, to offer our very best artistry, it is required that old microblading work be at least 40-50% faded, and all cover up appointments must book a mandatory consultation before proceeding to ensure the eyebrow area is safe to be worked on.

*Price varies due to the technical and intuitive techniques needed to perform safe and successful cover up work.

*Not all cover up work is accepted by Bon Beauté consultation fee is non-refundable.

Day 1-10: Wash your face gently with a cotton swab and water, or an unscented baby wipe every 2-3 hours and immediately apply your healing balm

*be sure to apply balm in a chapstick layer. Your balm should last you during your first and second appointment healing experience

• Avoid direct sun for up to 2 weeks. Once healing is done be sure to use sunscreen

• Avoid makeup and lotions on the treated area. Only your healing balm should be used during your healing stages

• Avoid area getting wet (beyond cleaning instructions) for up to 10 days

• Avoid working out, or sweat induced activities for 10 days

• Avoid long steamy showers, swimming and saunas

• Avoid waxing and facials for 4 weeks. Your treated area is still sensitive and healing during this time

• Wait to receive botox for 4 weeks before and after procedure

• Avoid itching area during healing stages to avoid loss of ink retentions and scarring.

Your freckle tattoo can take between 7-12 days for complete healing.

Freckles may appear darker and red in appearance, and skin will be puffy and irritated for 1-2 days

Freckles soften and settled in around day 10-12 and can be built up over multiple appointments for a real effect

Makeup is not recommended during your week of healing, to ensure healthy healing and maximum retention in results